Privacy Policy

VITALS is a brand operated by Vitals Bioresearch LLC (“VITALS,” “we,” “us”). VITALS respects customer privacy and aims to handle information responsibly and securely.

Information collected may include contact information, order information, shipping details, and communication records related to customer support or order fulfillment.

Customer information is used to process orders, provide support, communicate updates, and maintain normal business operations.

VITALS does not sell customer personal information. Information may be shared only with service providers necessary for payment, shipping, compliance, or business operations.

Customers may contact VITALS with questions about their personal information or privacy-related requests.

SMS / text message communications

If you opt in at checkout, VITALS may send text messages to the phone number you provided. Messages may include order confirmations, shipping notifications, payment-link reminders, protocol reminders related to products you've ordered, and occasional discount offers or promotions. Message frequency varies — typically 2-4 messages per month. Message and data rates may apply.

You can opt out at any time by replying STOP to any message; reply HELPfor help. Opting out of SMS does not affect your order status or your ability to receive email communication. We do not share mobile numbers with third parties for marketing purposes; carriers may receive numbers solely to deliver the messages you've consented to.